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Glenwood Bolts & Screws Delivery Terms

Our Delivery Terms and its options are ONLY for UK mainland deliveries.
  1. It is our policy to have as many of our products as possible available for next day delivery.

  2. If, for any reason, we are not able to despatch the whole of your order to meet your requested delivery, we will contact you to agree alternative arrangements but you will have the option to cancel the outstanding order and to receive a refund in respect thereof and the whole or a proportionate part (in our discretion) of the carriage charge paid by you.

  3. Whilst we aim to delivery all items from stock, it may sometimes be necessary to deliver some products directly from our suppliers.  If this is necessary you will not be charged any extra delivery charges.

  4. Delivery is dependent upon items being in stock, unallocated to meet other orders and available for despatch.

  5. Some awkward shaped items might not be available for next day delivery.

  6. All delivery times refer to normal business days (Monday to Friday).

  7. We aim to despatch all orders received by 1.00pm on the same day.

  8. For orders taken on a Friday, Next Day delivery will be the following Monday.

  9. For your security, all deliveries must be signed for or they will not be left.  Please remember to inspect the condition and quantity of your package/goods before signing for them.  Claims for missing or damaged products will be rejected if they have been signed for “Received in GOOD CONDITION”. 

  10. In the event that goods are returned to us because they were not signed for we will not be liable for any loss sustained by you and we will contact you to arrange payment by you of a further carriage charge before we are obliged to attempt to redeliver the items to you.

  11. Packing and Delivery Charge (normally delivered in 3-5 days) Mon-Fri (UK Mainland only)
    Under £100:  £8.95.  Over £100:  FOC.
Local Orders are DELIVERED FREE – Please enquire to Glenwood to assess your location before processing your order.

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